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SUPPORTED HOUSING BUSINESS PLAN ACTIONS
Following are the supported housing business plan actions:
INVOLVING OUR SERVICE USERS
- Ensure profiling information on service users is up-to-date and used for tenant insight.
- Conducting an annual aspirations exercise with service users and act on what they tell us.
- Carrying out scheme specific surveys to see how service users wish to engage with us.
FINANCIAL PICTURE
- Analysing individual scheme budgets/ expenditure.
- Assessing current overheads position.
- Assessing how we can achieve ‘more for less.
- Scheme Managers having day-today financial management of their scheme/project’.
DEVELOPING OUR STAFF
- Working towards achieving Investors in People gold (Corporate).
- Role specific training programme continuing to all Supported Housing staff.
- Continue to offer professional development opportunities to all Supported Housing staff.
FUTURE OPPORTUNITIES
- Evaluating new tendering and potential new business opportunities
- Evaluating and bidding for new grant/ lottery funding opportunities.
- Create standard tender ‘pack’ for any future opportunities that may arise.
- Expanding the service by making use of accommodation within general needs stand alone homes.
FINANCIAL STRATEGY
The financial plan fully supports (PARCS) Healthcare’s mission and financial strategy. The financial strategy states that: ‘We will effectively deploy (PARCS) Healthcare’s financial strength, its asset base and income streams, to grow our services and transform the lives of even greater numbers of vulnerable people’ If we are to deploy our asset base to both grow our services and transform the lives of even greater numbers of vulnerable people then it is essential that that asset base is strategically relevant and meets the expectations of customers.
Financial strength and viability
Our ability to deliver this is dependent on our continued long term financial strength and viability.
Financial objectives
The financial objectives that underpin (PARCS) Healthcare’s financial strategy are summarised below. Over the next five years we will effectively deploy our financial strength to:
- Pursue a strategy for sustainable and managed growth
- Re-invest surplus funds in developing and marketing new, innovative and high value personalised services that promote customer choice and independence and achieve the best outcomes for our customers
- Maximise the social and economic returns on our property assets by remodelling and leveraging them to deliver higher value quality care and support services
- Achieve value for money by driving an agenda for improving customer service and efficiency across our services and central support functions
- Proactively seek collaboration opportunities that strengthen (PARCS) Healthcare’s financial position, increase our social impact and enhance the outcomes for our customers.
- Implement an investment strategy that maximises returns on cash invested within acceptable levels of risk
- Continue to employ a robust risk management strategy to secure long term financial viability and strength (PARCS) Healthcare – Business Plan 2020
