Yes, it’s personal.
We understand what you are going through.
About (PARCS) Healthcare
Prevention and Recovery Care & Support (PARCS) Healthcare is a privately operated enterprise providing accommodation & delivering supported living services to clients across Buckinghamshire, Bedfordshire, Hertfordshire & Northamptonshire. Initially established in 2017, (PARCS) Healthcare was first launched as a specialist service under Access24 Health and Medial Services Ltd before branching out as a fully independent entity in 2020.
Working in partnership with local authorities and community mental health services, our main commitment is to enable service users to achieve their full potential whilst maximizing and promoting independence and community integration within a well calculated and agreed positive risk framework. We aim to achieve this by working with all stakeholders to ensure that service user needs are met using current evidence based care and support options. We are driven by the zeal to make a positive contribution to our local communities and our commitment means that we will continue to be a significant player and investor in the regional economy. Our management team comes with extensive experience in clinical and operational management both in the community and clinical settings. What makes us stand out is the fact that we are an authentic, sustainable and ethical business, one that stakeholders can believe in with confidence. We like to listen, understand and learn and this helps us go that extra mile to find a better way for all our stake holders and service users.
Our Vision and Core Values
We strive to be a leading provider of social care services by pursuing the best possible outcomes for our service users: We aim to achieve this by putting people first, listening to their views, responding to their needs and supporting service users to live a fulfilled and independent life as valued members of their communities. We envision a time where we lead the way in partnering and transforming healthcare services, to have a healthier tomorrow.
We aim to help the service users recover through:
- Promoting Social Inclusion by supporting service users to participate in community based activities.
- Providing service users with the best possible support services in collaboration with the client, their family and their treating team
- Ensuring that clients remain under the care of the treating team, with the (PARCS) Healthcare supporting clients to attend their medical reviews, Care Programme Approach (CPA) meetings, Physical Health clinics and GP appointments
- Helping our partner organisation to allocate or re-allocate scarce resources to efficiently meet their organisational needs
- Promoting first class health and well-being service for our partners by recruiting qualified and experienced staff who share the same vision and values as ours.
We believe that the best person to plan his or her future is that very individual, with professional support and care when needed. We help our service users to fulfil their expectations and aspirations and we aspire to enable them to make their own plans and decisions regarding their life. Our core values include the following:
QUALITY & WELCOMING
We will guarantee to provide the best quality of care for our clients and service users. BY welcoming, we will strive to be friendly to you when you come to see us or call us. It means we will try to help you feel comfortable and we will be positive and do our level best all the time.
ACCOUNTABILITY
We will be honest and accountable in all our operations. We will cooperate with all those who may wish to assess the quality of our services.
CHOICE
Our service users are encouraged and supported to exercise their right to select and express their life-style preferences within reason and positive risk frameworks.
SAFETY
This is a foundation element of our service provision plans. We strive to build and sustain the highest safeguarding levels for our residents.
COMMITMENT
We will carry out our duties and responsibilities with high levels of commitment and passion to ensure the best possible outcomes for our service users. We are committed to a person-centred approach by placing the service users at the centre of all activities in order for them to be able to make their own choices about how they want to live their lives so that they can maximise their full potential in integrating with the community.
RESPECT AND DIGNITY
We place respect and dignity of our service users at the heart of all our work. We must listen to the expressed preferences of our service users alongside those of their relatives and placement authorities whilst affording them the high level of dignity that they deserve at all times.
Compassionate
We understand and feel for the people who use our services and we show empathy to help them move on to the next stage of their recovery journey
ACCESSIBILITY AND EQUALITY
We will treat all our service users with dignity and we respect and value the diversity of our people. No discrimination or prejudice will be tolerated in any of our homes. (PARCS) Healthcare will take all steps necessary to remove any discrimination from all operations and take positive action to promote equal opportunities. We work to ensure that neither the service user nor care staff receive less favourable treatment on the grounds of disability, gender, age, race, ethnic or national origins, and sexual orientation.